Privacy Policy

1. Information We Collect

We collect information you provide directly, including your name and email address when you register an account. We also collect data generated through your use of the service, such as packaging configurations, quote requests, and dimensions you input into the calculator.

2. How We Use Your Information

We use your information to provide and maintain the CustCost service, process your subscription payments, send account-related notifications, and improve our product. We do not sell your personal data to third parties.

3. Third-Party Services

CustCost uses the following third-party services to operate:

• Supabase — database and authentication
• Lemon Squeezy / Stripe — payment processing
• Vercel — frontend hosting
• Render — backend hosting

Each of these services has their own privacy policy governing their use of your data.

4. Cookies

We use session cookies to manage authentication and maintain your logged-in state. We do not use tracking or advertising cookies.

5. Data Retention

We retain your data for as long as your account is active. If you delete your account, your personal data will be removed from our systems within 30 days.

6. Your Rights

You have the right to access, correct, or request deletion of your personal data at any time. To exercise these rights, please contact us using the information below.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the date at the top of this page.